Value for Money
Summary : Strong VPN is a quality VPN service with many respectable features.
That said, we do always recommend that people make their own decisions. With this in mind, we will continue on with our review in an effort to provide information.
StrongVPN is one of the most expensive VPN service providers on today’s market. While the basic package is only $7.00 per month, it is incredibly basic, and not a plan that we would recommend. The basic package offers PPTP only, an insecure product, and it is touted as the company’s primary offering.
If the only thing you want a VPN for is to access geo-restricted content, PPTP is enough. If, on the other hand, you are after security and anonymity, you simply need more.
OpenVPN, the only protocol recommended today for users who demand privacy, starts at $10 per month with StrongVPN. It should be noted that $10 per month is where many VPN providers top out; StrongVPN charges up to $30 per month for their best offering. StrongVPN offers no monthly payment plan. Subscribers must pay a minimum of three months at a time. This means that for the cheapest plan, you are shelling out $60. There is a seven day money-back guarantee that allows you to try the service before you pay such an expensive price.
The service is also packed with extra fees for features that other providers offer for free. For example, the number of times you are permitted to switch servers depends on what you are willing to pay.
StrongVPN allows you to only connect one device at a time. This means that if you leave your computer turned on and connected to the Internet at home, you can’t connect with StrongVPN from your mobile device on the go.
If there is any area where StrongVPN scores points, it is with their customer service department. Live Support is available on a consistent basis and response times are quick. There are staff members available that speak different languages, a benefit for those customers who do not speak English.
We were, however, left with the impression that customer service agents are either not permitted or unable to answer technical questions. When we tested customer service by asking a few technical questions, we were put on “hold” for an expert. The expert did not answer our questions to our satisfaction.
If your questions regard simple setup or sales, you can count on support to go above and beyond to help you. Outside of those simple questions though, StrongVPN’s support may not be good enough for VPN newbies.
Privacy and Security
The servers owned by StrongVPN use everything from 128-bit to 256-bit encryption. Unfortunately, which you are using is virtually unidentifiable and you are not given the opportunity to choose your level of encryption.
The StrongVPN Website
The StrongVPN website is nicely designed and information is clearly laid out. Information is presented in an easy to find manner, with only the need to click on the obvious links to discover more.
Signing up with StrongVPN only requires that you fill out a form, but that form is quite lengthy. Where other providers only ask for an email address and payment information, StrongVPN asks for much more, as you can see below:
While we like the fact that subscribers can pay with Bitcoin, the requirement of this extensive amount of information makes using that option a bit of a waste. You can also pay via major credit card, PayPal, wire transfer, Stripe or Western Union/check.
We downloaded StrongVPN for Windows and found it to be fairly basic. Unfortunately, as we’ve mentioned, there is a limit on how many times you can switch your server locations and, given the high cost of the service, a deal breaker.
If the ability to switch servers is not important to you and you continue with your purchase plan, you will find that StrongVPN is easy to install and set up following on-screen prompts.
Mac users can utilize StrongVPN easily. There are also setup guides for Android and Linux. If you want to use StrongVPN on your iOS device, it must be a jailbroken one.
What we like about StrongVPN:
- Well thought out website
- Number of customer service options
- Performance results are strong
- 7 day money back guarantee
What we don’t like about StrongVPN:
- Lack of technical answers from support
- Very basic client for the money spent
- High cost for service and features offered
While there are basic features of this service that we like, that is all that we like. Unfortunately, we cannot recommend StrongVPN to anyone who wants more than a bare-bones service. The VPN client is more expensive than most and, in our opinion, you don’t get what you pay for. There are several other VPN service providers that offer more bang for the buck that we readily recommend to a wide variety of potential subscribers.Click Here to try Strong VPN Today