Summary : GoTrusted VPN is a quality VPN service with many great features
GoTrusted VPN software is targeted at ordinary consumers and small businesses. The fact that it is the only VPN client with its own TV add, tells us it has some heavy weight investors behind it. There is more to the client than fancy advertising though. GoTrusted VPN is a great option for anyone looking for real privacy on the internet.
One aspect that stands out to us in particular, is the GoTrusted’s simplicity of use. A lot of focus has been put into user friendliness. However, this may turn of the experienced or advanced user. Another downside to this is, because the software is simplistic, it is not compatible on any other operating system.
A positive note is that the software is just as easy to use, as the commercials tell you. The connection speed is very fast, and the degree of privacy online is outstanding.
GoTrusted offers private consumers a single software option, costing you $5.99 a month. Businesses have the option between several different package solutions, but the prices are not official. IN this article we are reviewing GoTrusted’s clients for the private consumer only.
The software is offered with a 7 day trial at no cost to you. However, GoTrusted does require you to enter your payment information to be able to take advantage of this offer, unlike other VPN client providers. If you decide not to continue using the client after the 7 day trial, you need to cancel your account, or you will be charged for a month.
If you use PayPal, you should be aware that your account will be charged 1 cent for the trial. This is customary, and should not be a cause for concern.
GoTrusted customer support is open during normal US business hours. They use a chat-based service that allows you to ask questions, and receive answers almost immediately. If you need help outside normal hours you can use the company’s email ticket option. GoTrusted guarantees an answer within 24 hours. They do not offer any telephone support options, which in normal in the VPN client industry.
Privacy and Security
Technical details of how the GoTrusted client works are not available, which is not uncommon in the VPN service business. There is no point in asking customer support how GoTrusted works, as they will not be able to answer in any detailed way. Instead you get a general reply, stating that many different VPN modes are used, depending on the conditions.
Through hard work we were able to learn that GoTrusted VPN client supports OpenVPN, PPTP, and L2TP protocols with a 256-bit encryptions system, whenever it is possible. Taking your location into account, GoTrusted selects the protocol with the strongest encryption protection for you.
Anyone looking for a simple and easy to use VPN client, GoTrusted is a perfect choice. For user who is looking for the ability to customize their VPN client themselves, GoTrusted might not be a very good choice. As a matter of fact, advanced users might find the simplicity of GoTrusted outright disappointing.
GoTrusted’s website shares the simplicity and usability of the VPN client it represents. All information is plain to see and easily navigated. Their website is provides all information upfront, which is what we prefer. You do not have to dig through countless pages to find specific information.
In order to conduct the most useful review possible, we decided to take advantage of the free 7 day trial. We used PayPal and got a confirmation reply instantaneously. Access to the download itself was granted immediately upon providing payment information.
Our choice was the option for Windows, and the download was handled by the standard installation wizard. After installation we were prompted for the username and password that we had created during signup. After signing in, we chose “Go Secure” and were on the internet browsing securely right away. That is how easy it is.
GoTrusted is available for all major operating platforms: Mac, Windows, IOS and Android. Despite these being the most used platforms today; we wouldn’t mind having more options. Today, GoTrusted does not offer any protection for the more uncommon platforms such as Linux.
The positive aspects of GoTrusted are:
- User friendly, simple consumer focused software
- Sufficient technical support options
- State of the art website
- Outstanding VPN service right from the start
The negative aspects of GoTrusted are:
- No access to any technical specifications
- No customization options
- Free trial only with payment information
- Manual installation for mobile devices
- Not available in all countries
On a general level, we are certain that GoTrusted will satisfy most private consumer customers. It is a very uncomplicated and user friendly VPN client, that provides excellent privacy and security online. GoTrusted exceeds expectations, but is also aimed at a limited market.
GoTrusted is a great option if you are looking to hide your identity online. But if you prefer to have options and customize your VPN service yourself, this is not the best choice for you.